Returns/Restocking Fee

If there is a problem with your order because we made a mistake, we will credit or refund the cost of the products you return, and we will not charge a restocking fee. If we made a mistake, we will take care of the problem at no cost to you.

For returns not due to our mistake, we will credit or refund the cost of materials you return, so long as they are in unopened and sealed, minus a 10% restocking fee to cover our costs in handling your return. The customer is responsible for original shipping and return shipping.

Shipping

Gloimoi Skincare typically ships orders within two to three business days of the date of order. Shipping costs are listed below: 

  • Standard (5-7 business days): £2.99

  • Free Shipping for orders over £30

International Shipping / Restrictions

We apologize, but we are unable to process and ship orders to other countries outside of the UK.