INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

The images are live images of the products. The colour of the box or label may have slight variation over time due to unavailability of the packaging material or evolving labels to make them more informative or eye catching. The ingredients and their concentration will stay the same irrespective of how the packaging changes.

Where can I view my sales receipt?

Once your ordered is confirmed you will receive an email with complete order details. This is your sales receipt with order number.

How can I return an item?

If an item is returned, please ensure it has not been opened, damaged or used. It should be in it’s original packing. You will have to pay for Shipping. Please email for the address for returning an
item. Please read our shipping and return policy for more details. 

Will you restock items indicated as “out of stock?”

All items are restocked as soon as the inventory indicates low numbers. In exceptional cases, it may not be possible if I am on holiday or the demand outweighs the supply!

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